Welcome again here. Your vision is your
life, so i want to help guide it jealously.
My name is: Semiye Michael.
THE POWER OF
VISION
Strategic vision
possesses real power in setting directions, motivating action, and guiding
decisions. Strangely, many executives shy away from the use of vision, perhaps
because they equate visionary with impractical, perhaps because
they are uncomfortable with what they see as a “touchy-feely” exercise. My
contention, however, is that vision is intensely practical, and that—while it
should reflect our values and aspirations—it must also be built on facts.
Vision is, in short, part emotional (the product of imagination, hunches, and
values) and part rational (the product of analysis). It embraces the yin and
the yang of strategy and performance.
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and the yang
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I use the term vision
(or strategic vision) in a very precise and detailed sense. Without this
precision, vision can indeed drift off into the realms of fantasy and lack the
practical power that, better defined and executed, it should possess. Webster’s
provides a definition that starts to move in this direction when it refers to
“the ability to perceive something not actually visible, as through mental
acuteness and keen foresight.” But I want to go further. I define vision as a
coherent and powerful statement of what the organization (college, university,
vocational school, and so on) can and should be some set number of years hence.
Each element of
this definition is significant:
Vision must be
coherent, integrating
goals, strategies, and action plans into a complete and recognizable picture of
the future organization and its environment.
Vision must be
powerful, to generate
commitment and motivate performance.
Vision
emphasizes what the organization can be, because a vision should be realistic about what the
future may hold, and about what is achievable in the chosen time frame.
Vision
clarifies what the organization should be, because it must reflect the values and aspirations
of the administration, faculty, students, alumni, and other stakeholders.
Vision differs
from, but complements, mission and philosophy. Mission states the basic
purpose of the organization, defines its relationships to other organizations
and constituencies, and sets general objectives. Philosophy articulates
the values that should guide organizational behavior, defines the character of
relations with stakeholders, and sets the style and culture of the
organization. Vision builds on these statements to describe the future size,
shape, and texture of the organization (that is, one should be able to get a
good feel for the future organization from the vision statement); it sets
specific goals and, more important, drives and guides action to achieve those
goals. Mission and philosophy are, in a sense, timeless (or subject to change
only infrequently). Vision expresses the goals of an organization at a
particular time. The true leader uses all three to guide and empower the
organization toward its goals.
The Key Elements
of Vision
If the vision is
to achieve all that I maintain it can do, it must be famed carefully and with considerable
detail. How much detail? In working with corporations, I have tended to
emphasize six elements portrayed in Figure 1. And, although the terminology may
reflect this corporate origin, these elements are, perhaps surprisingly, quite
transferable to the sphere of education.
The following
examples illustrate the sort of questions that a college or university might
seek to ask and answer in the course of developing such a detailed vision
statement:
Scale. Although there may not be any intrinsic
value in growth per se, it obviously makes a considerable difference—to
strategy, organization structure, financing, and so on—whether the institution
chooses to double in size or to remain about the same size. So "How big do
we want to be?" is a valid question.
Scope. What should be the future mix of
undergraduate, graduate, and postgraduate education? What role should research
play in defining the character of the institution? To what extent should we be
in the field of continuing education?
Competitive Focus. On what basis will we seek to compete for
students? For faculty? For research funding? How should we differentiate
ourselves from other similar institutions?
Product and
Market Focus. This further
defines the future scope: What disciplines should we emphasize? Will we seek to
cover a broad front, or be a niche player? How broadly should we define our
market (the area from which we draw our student body)—regionally? nationally?
globally?
Image and
Relationships. How do we
want others to see us? What image do we want to project? How should we manage
our relationships with external stakeholders?
Organization
and Culture. How should we
structure our organization? To what extent do we want to build strategic
alliance with other institutions? What values should dictate our organizational
behavior?
K-12 school
leaders can ask similar questions. In particular, private elementary and
secondary schools, which face at least a quasi-competitive environment, should
be able to adapt this vision structure to their specific needs, substituting
(in the Scope and Product Focus segments) questions concerning the range of
levels to be included (K–12? 7–12? K–6?) and the desired emphases in
curriculum. For public schools, typically the vision is more likely to be
systemwide than specific to a particular school. Overall size is a factor more
of demographics than of choice, although choices remain as to the size of
individual schools within the system, and—absent any pronounced spread of the
school voucher system—questions about competitive focus are less relevant.
Twenty-five years
ago, I chaired a citizens' commission to develop long-range goals for the
Westport, Connecticut, school system. We didn't call what we produced a vision,
but in retrospect we might well have done so—and our work would have benefited
from the more structured approach I have outlined here. However, our final
report did lay out a detailed vision of an elementary and secondary school
system that was to be but one part of lifelong learning and based on three core
values we called the three "I's"—Individualization (of
curriculum choices and the pace of learning); Innovation (the
encouragement of new methodologies, interdisciplinary studies); and Integration
(this was, after all, the Civil Rights era).
The level of
detail I have specified here is at least a target. Not every vision statement
will include all the elements, but the aim should be to move in this direction.
When we read or hear the vision statement, we should have a clear picture of
what we want the organization to become, a sense of purpose and direction that
will guide our everyday actions and decisions. The statement need not be
lengthy; a single page will do. More important than length is depth and
originality—the vision must go beyond trite generalities to sound some basic
truths about what this particular organization can achieve.
Is vision the
product of one individual’s thinking? Or is it the result of a group process?
The history of
education in this country is replete with examples of university presidents
whose vision cast a long shadow, not only over their own institutions, but over
the whole field of education—James Conant of Harvard, Robert Hutchins of
Chicago, Nicholas James Butler of Columbia. In the field of business, the names
of Jack Welch of General Electric; Jan Carlzon, formerly of SAS; the late Sam
Walton; and Akio Morita of Sony stand out in the current field of executives.
In all these cases, the vision sprang from the insight and inspiration of
individuals.
The current
climate of educational institutions requires a less hierarchical and more
consensual approach than these examples would suggest, in line with the earlier
comment about the difference between corporate and collegial organizations.
This is not, however, to deny the role of leadership in the process. Indeed, it
will usually be the leader's insight, drive, persuasiveness, and, yes, charisma
that will start the process, guide it past the dangers of meaningless
compromise, drive it to a successful conclusion, and then use the "bully
pulpit" of the leader's office to communicate the final vision.
However it
originates, the vision must be a shared vision. The purpose of the vision,
after all, is to stimulate action and achieve results, not to have an
impressive piece of prose. If a vision is to shape the future and drive action,
then the leader—and others in executive positions—must communicate it broadly,
consistently, and continuously, until it becomes an integral part of the
organization's culture. General Electric's Welch, for example, takes every
public and corporate opportunity, in speeches, management meetings, articles,
and interviews, to drive his message home. It is not simply a matter of an
initial announcement, but a constant drumbeat of emphasis—words backed up by
action.
The power of
vision derives from its ability to capture the hearts and minds of an
organization's members by setting forth a goal that is both feasible and
uplifting. It can reinforce the empowerment that most organizations today seek
to promote. It focuses thought and action, providing both the readiness and the
aim—as in "ready, aim, fire"—for strategic and tactical decisions,
helping to ensure consistency in decision making. It is the star by which the
organization steers.
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